General

General

• Navigating Accounting Firm Payment Portals: A Comprehensive Guide
• How to request, replace, and dispose of computer peripherals
• Managing Fathom Accounts: Transfer, Access, and Password Recovery
• Privacy Policy
• Mowery & Schoenfeld Status Page

Windows

• How to Free Up and Manage Disk Space on Your Computer
• How to Handle a Bitlocker Recovery Screen
• Troubleshooting Windows Update-Related System Issues
• How do I disable AutoSave?
• Use Snipping Tool to capture screenshots
• How do I open "Programs & Features"?

See all 8 articles

Password Reset

• Troubleshooting Missing Password Reset or Verification Emails
• Sign in to your computer after an Active Directory password change or reset
• Microsoft Self-Service ​Password Reset (Already Locked Out/Can't Log In)
• How to change your laptop/Microsoft password

VPN

• I'm having internet issues after updating the VPN!

Terminal Server | RDP

• Replace or Renew a Remote Desktop Gateway TLS Certificate
• Signing out of the Terminal Server
• RDP All/One Screen Setup

Conference Rooms

• About Joan Tablet
• Video Conferencing Instructions
• Video Conferencing Instructions (WealthOffice)
• Navigating the Tablet
• How to Book an Existing Meeting in a Conference Room
• How to Book a New Meeting in the Conference Room

Wi-Fi

• How to Get a Website Unblocked on a Company or Client Network
• Troubleshooting Office Wi‑Fi Issues When Your Laptop Is Docked

2FA / MFA

• Backup Microsoft Authenticator for iOS and Android devices
• Where to download Microsoft Authenticator
• Recover your account credentials

Windows Hello

• Setting up Windows Hello on Windows 10 and 11