Setting up OneDrive

Adding a Second Account

To add a second work account to OneDrive:

1. Open OneDrive
2. Click on your profile picture or initials
3. Select 'Add account'
4. Enter your work email address and credentials
5. Follow the authentication prompts
6. Once added, you can access multiple accounts and add SharePoint sites to your OneDrive

Troubleshooting

Sign-in Errors: If you experience sign-in errors with OneDrive, try the following:

1. Check your internet connection
2. Verify your account credentials
3. Note down any error codes or correlation IDs to assist support if needed

Sync Issues: If OneDrive is not syncing files automatically, try the following:

1. Check your login credentials and ensure your password is current
2. Verify your internet connection
3. Log out and log back into OneDrive
4. Restart the OneDrive application
5. If issues persist, you may need to reset your password or contact Microsoft support

Terminal Server Access: OneDrive may not function properly on terminal servers. In such cases, please access your files through the OneDrive website instead of the application.