Open Microsoft Teams
You'll then see that Zendesk sent you a message. Click on that chat:
You'll see this message welcoming you to the Zendesk App and asking you to sign in.
Click "Sign In"
You'll then see two messages pop up; click "Sign in" again:
You'll be prompted to sign in with your Microsoft account. Sign in with your email and password:
You'll then be greeted with a permissions screen. Select "Allow"
Once you see this screen, you can close that window:
Once you've completed signing in, click the three dots on the left sidebar
Right-click on "Zendesk" and select "Pin."
Now you'll have easy access to tickets inside of Teams:
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