How to add a shared calendar (MSLLC Viewing MSLLCWEALTH)

To add someone's calendar to your outlook, right-click "My Calendars" > "Add Calendar" > "From Address Book..."

Under "Address Book" change the dropdown to be "Offline Global Address List"

Search for the name of the person, double-click on them, then click "Ok"

For the Wealth Team, be sure to select the contact with "-MSWealth" at the end of it.

You'll now see the calendar added

Troubleshooting Calendar Issues

If your calendars appear blank or are not updating properly, try these steps:

1. Restart your laptop or computer

2. Clear offline calendar items:

   • Right-click on the calendar folder

   • Select "Properties"

   • Click "Clear Offline Items" on the General tab

3. Close and reopen Outlook

4. Delete and re-add the calendars if needed

If issues persist, contact IT support as there might be a broader system-wide problem.

Outlook Showing Offline Status

If you see an exclamation point icon indicating Outlook is offline (even when your internet is working), this typically occurs when the application needs to re-verify your login information. To resolve this issue:

1. Try logging in to your Outlook account again

2. Restart Outlook

3. Check your network connection

This connection issue may prevent calendars from syncing properly until resolved.